1. Introduction
Arbco Tree Services (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect personal information that you voluntarily provide to us when requesting a quote or contacting us, including:
- Full name
- Phone number and email address
- Property address or suburb in the Greater Townsville region
- Details, images, or notes regarding tree work requirements
3. How We Use Your Information
We use your information solely to:
- Provide on-site inspections, written quotes, and deliver arborist services
- Respond to inquiries, phone calls, and emergency service requests
- Comply with workplace safety, council permit, and insurance reporting standards
We do not sell, rent, or trade your personal information to third parties.
4. Contact Us
If you have any questions about this Privacy Policy or wish to access or update your information, please contact us at:
Arbco Tree Services
Email: info@arbco.com.au
Phone: 0456 579 811
Townsville, Queensland, Australia